Today's Edition
MAITHEM AL ANBARI (ABU DHABI)
Alibaba Cloud recently made a significant impact at the Dubai FinTech Summit 2025 by announcing partnerships with LuLu Financial Holdings and Ant Digital Technologies.
These collaborations aim to enhance financial innovation in the Middle East and North Africa (MENA) region through advanced cloud solutions and generative AI technologies.
Aletihad met with Eric Wan, Vice President of Alibaba Cloud International and General Manager for the Middle East, Turkey, and Africa, to discuss the company’s plans for expansion in the region. Here are excerpts from the interview:
Alibaba Cloud is recognised as one of the leading cloud service providers globally. How would you describe Alibaba Cloud’s participation in the Fintech Summit in the UAE?
Alibaba Cloud has benefited from robust participation at the Dubai FinTech Summit 2025. We announced strategic partnerships with LuLu Financial Holdings and Ant Digital Technologies during the summit. We also hosted a panel discussion at the summit focused on the future of financial services in an AI-powered world. The panel featured industry experts, including executives from Lulu Financial Holdings, Wio Bank and Zand Bank.
How would you characterise Alibaba Cloud’s position within the fintech market, and what are the anticipated developments for the future?
Alibaba Cloud holds a significant strategic position in the fintech market, owing to its robust cloud infrastructure and advanced technologies that can empower financial institutions with high performance and scalability. Once companies delegate infrastructure management to the cloud, they can focus their efforts on their core competencies. We are recognised as a leading cloud provider globally and in the region and have been expanding our footprint in the fintech sector through various strategic partnerships and innovative solutions. Here in the MENA region, we offer a wide range of cloud-based services. These solutions provide the necessary agility, scalability, and security required by financial institutions to innovate and grow. Integrating cutting-edge technologies like AI and data analytics into our cloud offerings allows fintech companies to enhance customer experiences, improve operational efficiencies, and ensure regulatory compliance. Given our global presence – in 87 zones across 29 regions – we support fintech companies in scaling up their operations. In the UAE, besides the recent partnerships with Lulu Financial Holdings and Ant Digital Technologies, we also announced our collaboration with Zand Bank, the first fully licensed all-digital bank in the UAE. This partnership focuses on leveraging generative AI, blockchain, and payment technologies to boost the bank's digital capabilities.
What insights can you offer regarding Alibaba Cloud’s expansion in the UAE and the agreements it has established with local counterparts?
The UAE is a key market due to its thriving economy, tech-savvy population, and strategic location as a global trade hub. Alibaba Cloud is fully committed to long-term investment and expansion in the region, and we have our sights set on more strategic partnerships and investments in digital infrastructure. We believe our strengths in technologies such as AI and cloud computing, and industry solutions in e-commerce, fintech, media, gaming, etc., will likely play a crucial role in supporting the UAE's vision for a diversified and innovative economy. As a first mover in public cloud computing, Alibaba Cloud established a presence here by opening a data centre in Dubai Internet City back in November 2016. With a goal to provide local businesses with robust, secure, and high-performing capabilities, this data centre underwent an upgrade to include state-of-the-art cloud infrastructure, enhanced analytics, databases, industry solutions, and AI services.
We have been serving hundreds of customers from different sectors, especially retail, finance, media, gaming, and internet, in the UAE market. In March 2024, we also launched the MEA region’s Alibaba Cloud Academy Training Centre. The centre empowers our ecosystem partners and customers by delivering physical and virtual training workshops and certification courses to equip them with the skills needed to thrive in a digital economy. We partnered with Mawdoo3, the GCC’s largest online content publisher, to provide the platform with a cost-effective and high-performance cloud infrastructure, including services such as Elastic Computing Service and Relational Database Service (RDS). Another significant project involved the implementation of Alibaba Cloud’s Web Application Firewall (WAF) for WEMART, a prominent supermarket chain in the Middle East, taking its business from offline to online during the COVID-19 pandemic. As Alibaba Cloud is being chosen by more and more local businesses as their trusted cloud service provider, we are positive that we will continue to grow.
What are the forthcoming initiatives for Alibaba as a group, including Alibaba’s cloud business, international expansion, or trends in financial performance?
Looking ahead, Alibaba Cloud views the Middle East as a region ripe with opportunities, driven by its rapid digital transformation across various sectors. I want to emphasise Alibaba Cloud’s long-term commitment to investing in the market and to contributing to the success of our local customers and partners. We will continue to introduce leading products and proven solutions in the AI and cloud computing sector to serve our local customers. We will expand our ecosystem with more local partners on board to address sector-specific pain points. We also plan to collaborate with more universities to enhance digital talent training.
