Today's Edition
ABU DHABI (ALETIHAD)
The Federal Authority for Identity and Citizenship, Customs and Ports Security (ICP) called on all citizens, residents, and visitors to exercise caution when applying for its services. The public is urged to verify service providers and refrain from responding to misleading online advertisements promoted by unauthorised entities.
In a statement released on Monday, the ICP warned of illegal online services offered by unauthorised websites and social media accounts.
These entities were found to be promoting the authority's services, claiming they could facilitate access to some ICP services "more quickly and without meeting approved controls or standards", in exchange for exorbitant fees.
These entities use false advertisements to exploit customers, the ICP emphasised. "It damages the authority's reputation, creates security gaps, and fosters a black market that threatens fairness and transparency in service provision," the authority said in Arabic.
The ICP stressed that such suspicious practices are now under monitoring, and procedures are underway for appropriate legal action.
ICP services are provided through simplified procedures on its official channels, including its website and smart application, as well as authorised centres and printing offices nationwide.
The authority emphasised that it has not provided any facilities or benefits to offices or companies that advertise "fast-tracked procedures". Such firms are misleading customers and collecting money from them without a legal basis, it said.
